I am guaranteed this is not user mistake, since the recovery phrase was present in two distinct spots: backed up in the file on S3, and printed on the bit of paper. Using BIP44 with BIP32 can make the specific standard available towards the wallet, as well as the privacy http://rylanmecp341.wpsuo.com/from-words-to-wide-range-exactly-how-to-efficiently-make-use-of-bip39-passphrases-for-your-copyright-pocketbooks