Amtrak is continually improving the passenger experience, and the amtrak office washington dc is part of that future. Planned enhancements include: New Acela trains with modern features Renovated Union Station platforms for easier access Digital kiosks for check-ins and itinerary changes Expanded customer service staff during high-volume seasons As these updates roll ou... https://amtrak-station.com/office/amtrak-washington-office/